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Free template
Free Tutoring Cancellation Policy Template
Copy-paste cancellation policy for tutors — notice periods, fees, and makeup lessons. Share with parents before the first paid session.
What is it?
A cancellation policy tells families when they can reschedule for free, when a fee applies, and what happens if you cancel. Clear rules protect your calendar and income without damaging the relationship.
What to include
- Standard notice period
- Usually 24 or 48 hours.
- Late cancellation fee
- Full lesson fee or 50% — your choice.
- No-show rule
- What happens if student does not attend online.
- Tutor cancellation
- You owe a free reschedule.
- Makeup lessons
- Must be used within X weeks.
- Emergencies
- Illness, family emergency — discretionary waiver.
- How to cancel
- Portal message, email — not just disappearing.
The template
Copy and paste into any documentTUTORING CANCELLATION POLICY Provider: [Your Name / Business] NOTICE PERIODS • 24+ hours before lesson: cancel or reschedule FREE • Less than 24 hours: [100% / 50%] of lesson fee charged • No-show (student does not join within 15 min): full fee charged TUTOR CANCELLATIONS If I cancel, your next lesson is free or rescheduled at your convenience. MAKEUP LESSONS Missed lessons with valid 24h+ notice must be rescheduled within [30] days. EMERGENCIES Serious illness or family emergencies — contact me; fees waived case-by-case. HOW TO CANCEL Message via [OBRI / email] with date and student name. Verbal-only cancellations are not accepted. By booking, you agree to this policy.
Skip the template — let OBRI handle it
Scheduled lessons live in OBRI — cancellations are timestamped. When a dispute arises, you have a calendar record, not a memory of a voice note.
Try OBRI freeCommon questions
- What notice period do most tutors use?
- 24 hours is standard for online tutoring. In-person or high-demand exam tutors sometimes require 48 hours.
- Should I charge for late cancellation?
- If you hold the slot and cannot refill it, a fee is reasonable. State it clearly upfront — parents respect consistency.
- What about timezone confusion?
- Specify timezone in your policy and calendar. OBRI scheduling reduces ambiguity.